Orders

• How do I place an order?

Select your items, add them to your cart, and complete checkout. A confirmation email will be sent immediately.

• Can I modify or cancel my order?

Yes, as long as the order has not been shipped. Contact us promptly after purchase.

Shipping

• What are the delivery times?

Delivery usually takes 2–5 business days depending on your location.

• Do you ship internationally?

Yes, international shipping is available. Costs are calculated at checkout.

Authenticity & Products

• Are vintage luxury bags authentic?

Yes, every item is carefully selected and verified to ensure authenticity.

• What is the condition of vintage items?

The condition is detailed on each product page. Signs of wear are part of their unique history.

Returns & Refunds

• Can I return an item?
  
  Yes, in accordance with regulations, provided the item is returned in its original condition.
• When will I get a refund?

Refunds are processed after the returned item has been received and inspected.

Payment

• Is payment secure?

Yes, all transactions are secured using industry-standard encryption protocols.

Care

• How should I care for my bags or accessories?

Regular care adapted to materials (leather, suede, metal, textile) is recommended.

See our care guide for full instructions.